All our jewelry pieces are handmade, and therefore, each item is unique. Slight variations in size, color, and design are normal and to be expected. We strive to provide accurate descriptions and images, but slight differences in appearance may occur.

Prices are listed in US dollars and are subject to change without notice. Payment is required at the time of order, and we accept almost all payment methods. See website for payment forms. All transactions are secure and encrypted.

We ship worldwide. Shipping costs and delivery times vary by location and the shipping method you select. We are not responsible for delays caused by shipping carriers or customs clearance. Please allow between 1-4 weeks from the day your order is placed for it to be processed, handmade, and then shipped. 

5. Returns and Exchanges: All sales are final. Because each piece is handmade and often custom-sized, we do not offer returns, exchanges, or store credit. Please inspect your order upon delivery and contact us within 48 hours if your item arrives damaged or incorrect so we can review and determine the appropriate resolution.

Custom orders are welcome. Please note that these items are non-refundable and may take longer to produce and ship. A deposit may be required.

We offer resizing and restringing services for our jewelry. You can request these services through a form linked in the footer of our website's homepage. 

All content on our website, including text, images, logos, and designs, is the property of The Callaway Collection and is protected by copyright laws. Unauthorized use of our content is prohibited.

Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal information.

Our products are provided "as is" without any warranties, express or implied. We do not guarantee that our products will meet your expectations or that they will be free from defects.

To the fullest extent permitted by law, The Callaway Collection shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

 12. Governing Law

These terms and conditions are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].

We reserve the right to modify these terms and conditions at any time. Changes will be posted on our website, and your continued use of the site constitutes acceptance of the updated terms.

DISCLAIMERS

1. Handmade Nature
Our jewelry is handmade, which means no two pieces are exactly alike. Minor variations in color, size, and design may occur compared to the images shown on our website.

2. Allergies
Some of our products may contain materials that could cause allergic reactions. Customers are responsible for ensuring they are not allergic to any materials used in our products.

3. Care Instructions
Proper care of your jewelry is essential to maintain its beauty and durability. We provide care instructions on our website, and failure to follow these instructions may result in damage that is not covered by our return policy.

4. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites. Visiting these sites is at your own risk.

5. Use of Images
All images on our website are the property of The Callaway Collection. Unauthorized use of these images is prohibited.

6. Affiliate Disclosure
As an affiliate partner with SlumberPod, Amazon, Newton, and other companies, we may earn commissions from qualifying purchases made through our affiliate links. This does not influence our opinions or recommendations.